On 4/4/2023, the writer received five SMS messages with OTP for N1000 MasterCard pending debits. Upon checking their account balance, they discovered that an amount of N161,000 had left their account. They immediately visited an FBN branch at Idimu Lagos to report the issue. The bank informed them that there was a MasterCard fraud attempt on their account, but the amount of N161,000 had been placed on LIEN, which would expire in 30 days, and their money may reverse back to their account.
The same day, the writer visited another FBN branch at Ikotun to fill a form disclaiming the transaction. They also sent a direct message to FBN Twitter handle to complain about the issue.
On 8/5/2023, the LIEN was removed, and the amount of N161,000 reflected in the writer's account balance. However, within an hour, their account was debited with a total of N151,000 (N100,000, N50,000, N1000), credited to Sporty Bet Ikeja. The bank informed them that they had released the money to the fraudsters at Sporty Bet-Ikeja on expiration of the LIEN, despite all their efforts to stop the fraud.
The writer has lodged an official complaint with the CBN Consumer Protection Department, but has not received any response yet. They are seeking help to recover their money from First Bank.
If you have any information or can assist in recovering the funds, please contact the writer. It is important to be vigilant and protect yourself against fraudulent activities. Keep track of your bank transactions and report any suspicious activity to your bank immediately.
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